Customer reviews

1. 

   Dylan B.

   abril 24, 2025

   This unit absolutely does not leak. I wanted to get that out of the way first. Just line up the plastic grooves, push until it clicks, and screw it in good enough. You can actually look through the bottom side of the tubing unit when sliding it into the base to make sure that the inlet and outlet meet correctly.

   I wanted to get that out of the way first, because I ended up choosing this product over others because a lot of the bad reviews were obviously due to user error, so I couldn’t tell if this product was actually bad or not.

   So, my review is focused on the continuous flow feature. It does not produce a continuous flow. It just pulses about twice as frequently. And a bit (maybe twice) more aggressively. The lowest setting, with any tip, on continuous is way too fast. The reservoir is empty in about a quarter of the time it usually takes me when using their bottles, which is not a positive (don’t take it as a “time-saving” type of thing). My problem is dry nose, dry mucus. I need to let everything get wet and give it time to absorb moisture, and then flush it out. This is impossible with this unit.

   Because a lot of my sinus passages were obstructed, it seems that the path of least resistance was my left eustachian tube, which is now filled with gunk. It’s about the end of the day here now, and this started after using it last night.

   I think the best solution would be buying a different product, but filling it with neilmed packs if you don’t like theirs.

2. 

   Darryl Schroth

   maio 4, 2025

   I purchased the product in September after having sinus surgery to remove polyps. The surgery required me to irrigate my sinuses twice a day after surgery and was suggested to continue on daily after I healed. I received the manual NeilMed bottle and wanted something with a bit more pressure and found this machine. I purchased it and put it together and started using it and it works great with the constant and pulsating settings but it would leak from the base all over the counter and I would lose a great deal of solution. I took it apart and put it back together and it stopped leaking for a few uses and then the leak came back. I stopped using it until the other day when my sinuses were very blocked. It cleared the blockage but leaked all over and took two rounds to get one full does of solution. I reached out to NeilMed chat support on their website and withing 2 minutes took my information and are sending me a new unit at no charge. WOW!! Great customer service!! If you have sinus issues I highly recommend the NeilMed products!

3. 

   J L F

   maio 10, 2025

   So far this is just OK. We had a nasal irrigator that lasted 10 years and it was our go to every time allergies got bad or we got a cold. Even our kids loved it. When it broke, I chose this to replace it, and it is so cheaply made in comparison. I will be surprised if it lasts more than two years.

4. 

   Michael

   maio 19, 2025

   This was the only thing that helped me feel better with my sinuses this past spring! Use low power.

5. 

   Amazon Customer

   maio 26, 2025

   So far so good. Had to get used to it, as previously I utilized the cordless one.

6. 

   Wendi Silvas

   junho 21, 2025

   Works great. Dr approved so makes it better now.

7. 

   martha z.

   julho 11, 2025

   This is great. I can get every angle.

8. 

   Janice

   julho 14, 2025

   Arrived at sons home quickly. Was a gift to him. I have same one and love it.